What's in the guide


The power of live online chat

Explore how live chat creates powerful, human connections online between businesses and the people they serve.

customer wants

Why visitors love chat

Did you know that chat has the highest customer satisfaction rate of all channels? Discover more eye-opening statistics.

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How to do chat right

Learn what live chat can look like for your business, the opportunities it brings, and what to look for in a live chat provider.